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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A pop-up menu will appear. It includes elaborate information about all the actions that you can carry out on the given page. Each pop-up menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge variety of tutorial videos clarifying how to use our Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you need, have a gaze at our comprehensive Frequently Asked Questions section, which includes questions asked by actual individuals and provides real solutions. We constantly "revamp" our FAQ section with new Q&A's in an attempt to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ database either, you can touch base with our fantastic team of technical support engineers available 24/7 and eager to help you with any problem. Each trouble ticket you send will be responded to within sixty minutes (the average ticket response time being just 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 187116

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com